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Insurance Reimbursement Specialist

Intellivo

Duplicate payments are common in accident-related healthcare claims and insurance billing workflows. In this role, you help health plans recover overpayments and ensure proper coordination between multiple insurers.

As an Insurance Reimbursement Specialist, you will support healthcare reimbursement and payer operations by identifying claims where a medical provider was paid by both the health plan and another carrier, such as auto or workers’ compensation insurance. You will analyze claims and payment data, validate overpayments, contact providers, and drive refunds through to resolution.

Responsibilities include reviewing insurance claims, billing, and payment data to identify potential duplicate payments; confirming duplicate payments from multiple payers; contacting providers to request refunds; tracking recovery activity; researching root causes of returned reimbursements; partnering with reimbursement and revenue cycle teams; and maintaining clear documentation.

Ideal candidates have at least 3 years of experience in medical billing, insurance claims, revenue cycle management, post-pay audit, or related fields, with strong communication skills and attention to detail.

Intellivo offers medical, dental & vision insurance, leading health & wellness benefits, 401(K) retirement plan, competitive PTO, and a collaborative work culture focused on financial outcomes in healthcare.

Requirements & Qualifications
  • 3+ years experience in medical billing, insurance claims, revenue cycle management, post-pay audit, coordination of benefits, or subrogation
  • Familiarity with payer workflows, EOBs, and provider billing practices
  • Experience working in claims systems or billing platforms
  • Strong written, verbal, and phone-based communication skills
  • Highly organized and able to manage steady case volumes
  • Detail-oriented with a proactive, persistent follow-up style
  • Ability to work independently and collaboratively
Benefits & Perks
  • Medical insurance
  • Dental & Vision insurance
  • Industry leading health & wellness benefits
  • 401(K) retirement plan
  • Competitive Paid Time Off
  • Collaborative and rewarding work culture

Location

Missouri, US

Employment Type

Full-time

Experience Level

Associate

Salary Range

$48,000 - $60,000

Remote work allowed

No

Posted

1 month ago

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