Claims Coordinator Medical Claims Processing

We are seeking a skilled Claims Coordinator – Medical Claims Processing to join our client’s team, one of the US’s largest security companies.

Key Responsibilities include:

• Execute client setup activities using Salesforce (shared queue)
• Track tasks using Salesforce Implementation Tracker (Project Management tool)
• Perform benefit setup validation in Facets system and report discrepancies
• Manage client portal access setup, including communication and tracking
• Monitor shared Outlook mailbox for incoming documents
• Review membership documents (Excel/Word) for accuracy and completeness
• Communicate required corrections for successful enrolment processing

Required Skills & Qualifications:

• Ability to quickly learn and adapt to new processes
• Comfortable working remotely and independently
• Experience in high-volume, fast-paced environments
• Strong attention to detail
• Medium to advanced Microsoft Excel skills
• Proficiency in Outlook
• Familiarity with cloud-based tools (e.g., OneDrive)
• Ability to multi-task across multiple systems
• Strong data entry experience (preferred)
• Ability to clearly communicate issues, findings, and resolutions

Ideal Candidate Profile:

• Highly adaptable and quick learner
• Strong organizational and multitasking skills
• Comfortable handling large volumes of data with accuracy
• Effective communicator with problem-solving ability

Work Requirements:

• Must have adequate Work From Home (WFH) setup
• Must follow all Luxottica remote work protocols
• $2000 equipment fee applicable if equipment is not returned

Value Proposition for Candidate:

• Opportunity to work in a fast-paced, high-volume environment
• Exposure to a team contributing to 100% client satisfaction for 12 consecutive years
• Experience with one of the fastest-growing vision care companies in the U.S.