Claims Supervisor

The Claims Supervisor oversees billing and claims activities at Rogers Behavioral Health, managing staff workflow and quality. This hybrid role requires presence in Southeastern Wisconsin with occasional travel to Oconomowoc.

Responsibilities include supervising billing and claims specialists, ensuring compliance with insurance policies and regulations, resolving claim discrepancies, managing insurance follow-up workflows, coaching staff on communication with payers, monitoring claim rejection trends, assisting with denial resolution, maintaining knowledge of industry regulations, setting staff goals, coordinating policy development, training, collaborating with leadership across departments, and managing recruiting and performance appraisal.

Schedule is Monday-Friday 8am-4:30pm with slight start time flexibility.

Requirements include a high school diploma or equivalent, associate's degree or equivalent experience in management or healthcare, 3+ years billing and collections experience, 1-2 years supervisory experience, knowledge of ICD-10, CPT, HCPCS coding, medical terminology, payer guidelines, reimbursement and collections practices, analytical skills for data trend interpretation, proficiency in Microsoft Office and Oracle Health Patient Accounting systems, excellent interpersonal and organizational skills, and the ability to work independently in a fast-paced environment.

Benefits include health, dental, and vision insurance; 401(k); employee share program; life/disability insurance; flexible spending accounts; tuition reimbursement; health and wellness programs; and employee assistance programs.