Post all payments to the practice management system. Process End of Day. Perform duties, processes and functions assigned by management.
Work remotely with a dedicated workspace, limited interruptions, and high-speed internet (25 Mbps download / 10 Mbps upload).
- Review credit balance reports for potential refunds to insurance companies and/or patients.
- Transfer patient overpayment to existing patient balance if appropriate.
- Research insurance company requests for refunds and dispute or submit as appropriate.
- Process refund requests for charges with missing documentation.
- Monitor unresolved accounts and submit refund requests for approval.
- Manage insurance refund reports and overpaid claims in Athena timely.
- Report to office location as needed.
- Perform related responsibilities to support the Business Office success.
Candidates should be self-motivated, able to work independently, and detail-oriented with strong interpersonal skills. Knowledge of insurance terminology, CCI/bundling issues, CPT, ICD-10, HCPC, Medicare, Medicaid, HMO, and commercial guidelines is required.
Maintain confidentiality of patient and personnel information. Proficient with Microsoft applications, practice management systems, and electronic health records. Good problem-solving skills necessary.
Requires sitting for long periods and handling office equipment. Must be able to work under stressful conditions and/or irregular hours to meet deadlines.
High school diploma or equivalent and at least one year of medical business office experience required.
Work hours: Monday-Friday.
TOC is a drug-free workplace with pre-employment and random testing.
- High school diploma or equivalent.
- Minimum one year experience in medical business office.
- Knowledge of insurance terminology, CCI/bundling issues, CPT, ICD-10, HCPC, Medicare, Medicaid, HMO, and commercial guidelines.
- Ability to maintain confidentiality.
- Strong PC skills including Microsoft applications and electronic health records.
- Detail-oriented with strong interpersonal and problem-solving skills.
- Ability to work independently with minimal supervision.
- Reliable high-speed internet and dedicated workspace for remote work.
Competitive compensation and benefits including Medical, Vision, Dental, Life and Disability insurance, 401-K/Profit Sharing. Drug-free workplace. Opportunity to work remotely. Supportive work environment within a reputable orthopedic clinic.
Location
Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
2 months ago