AR Collection Specialist

As our Accounts Receivable (AR) Collections Specialist you will work with assigned payers and accounts from initiation of one-touch claim submissions through payment resolution, including billing, rebilling/appeals, account resolution and denial management.

You will:

• Complete the billing process, scrub and submit clean claims to assigned payers within filing requirements.
• Complete AR postings to reflect accurate payments in a timely fashion.
• Follow-up on all rejections, denials, and past due accounts to maximize collections.
• Research and resolve problems for billing failures and/or re-bills for assigned payers and accounts.
• Prepare and complete the deposit process daily from start to finish including copying, tracking, and maintaining accurate files and recording in the General Ledger.
• Complete refunds, unclaimed funds, and escheatment process for assigned payers.
• Respond to questions and requests for information from customers (internal and external) and work collaboratively with other staff, clients and/or external third-party payers in a courteous, timely, and accurate manner.
• Complete reporting or other requests as needed.
• Ensure Release of Information is up to date for billing.

Requirements:

• High School diploma or equivalent.
• Three (3+) years recent accounts receivable/customer service experience in mental healthcare billing and collections, including billing systems, cash receipts, private collections, Medicaid, Medicare, managed care and/or traditional insurance.

As a condition of employment, you will be required to receive the annual influenza vaccine. Accommodation may be requested.