Collector, CBO

AmSurg LLC is a national leader in ambulatory surgery center services, operating over 250 centers specializing in medical fields like gastroenterology, ophthalmology, and orthopedics. They are seeking a Collector, CBO to manage follow-up on intermediate outstanding accounts receivable in a remote work setting.

Responsibilities include:

• Following up on outstanding claims and appeals
• Handling escalations and vendor clarifications
• Training employees and vendors
• Managing claims rejections, edits, and charge corrections
• Contacting patients for payments or arrangements
• Maintaining claims documentation
• Conducting audits and research on patient accounts
• Handling insurance and physician office calls
• Maintaining confidentiality and compliance with company policies
• Meeting productivity and accuracy standards
• Acting as a team resource and collaborating across departments

Qualifications:

• High school diploma or equivalent; associate or bachelor’s degree preferred
• 3 to 5 years' experience in healthcare insurance receivables
• 2-3 years collection experience required
• Medical terminology, CPT, ICD-9, ASA coding knowledge
• Understanding of commercial, Medicare, Medicaid, and TWCC insurance guidelines
• Strong analytical, communication, and interpersonal skills
• Proficiency with Microsoft Office Suite and related PC applications

Benefits:

• Paid Time Off (20-25 days per year), 9 observed holidays, paid family leave
• Medical, Dental, Vision, Life, Disability insurance
• FSAs, HSAs, and 401(k) matching

AmSurg values integrity, excellence, teamwork, and caring in delivering high-quality healthcare services.

Position is full-time and remote based in Nashville, TN.