Join the team at Pivotal Health as a Medical Information Specialist in Glen Burnie, Maryland. This full-time, on-site role involves working Monday through Friday, 8:00 AM – 4:30 PM.

You will play a critical role in healthcare operations by resolving missing or incomplete patient records and insurance information. Responsibilities include contacting providers to obtain missing medical records and diagnosis codes, reviewing and analyzing medical records for accuracy, verifying insurance information, maintaining accurate documentation, and supporting operational efficiency.

The role demands professional communication with providers, patients, and internal teams, and requires strong problem-solving and organizational skills in a fast-paced healthcare environment.

Physical demands include standing, walking, sitting, talking, hearing, vision requirements, and occasional lifting up to 50 pounds. The work environment may involve exposure to chemical vapors with appropriate use of personal protective equipment. There is no exposure to blood or infectious materials.

Requirements & Qualifications

Minimum of 1 year of experience in healthcare, insurance, or related field. Understanding of medical terminology and medical records. Strong verbal and written communication skills. Excellent organizational and time management abilities. Strong attention to detail and analytical thinking skills. Ability to work independently and collaboratively. High school diploma or equivalent required.

Benefits & Perks

Stable Monday through Friday schedule. Competitive pay. Opportunity to grow within a rapidly expanding healthcare organization. Collaborative and supportive team environment. Make a direct impact on patient care and healthcare operations.