Health Information Specialist I

Datavant is a trusted healthcare data collaboration platform aiming to make health data secure, accessible, and actionable. They provide critical data solutions to healthcare providers, health plans, researchers, and life sciences companies.

This onsite, full-time position in Waterbury, CT supports front desk operations and Release of Information (ROI) services at a single healthcare location. The role is patient-facing, handling medical record requests in a timely and compliant manner.

Responsibilities include:

• Serving as front desk contact for patients requesting medical records
• Providing phone support to patients, providers, and authorized requestors
• Processing ROI requests accurately and promptly
• Managing incoming and outgoing medical requests via fax, scan, and electronic sharing
• Burning medical images to CDs
• Supporting client communication and administrative duties
• Ensuring compliance with HIPAA and facility policies

Training includes VROI and onsite on-the-job training during the first 30 days.

Skills needed:

• Strong customer service and communication
• Comfortable in a patient-facing environment
• Detail-oriented with confidentiality
• Professionalism and reliability
• Ability to multitask independently

Benefits:

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement
• Paid time off including holidays
• Opportunities for growth within the company

Qualifications:

• High School Diploma or GED
• Must be 18 years or older

Note: Post-offer health screenings and vaccinations may be required depending on client location. Employment sponsorship not available.

Datavant is an equal opportunity employer committed to non-discrimination and reasonable accommodations.