This is a full-time, immediate-hire position with a third-party medical billing and consulting firm serving a wide range of provider specialties.
The role is focused on insurance accounts receivable follow-up and resolving outstanding claims and balances. The coordinator will work closely with management and team members to support revenue cycle operations, reduce denials, and help ensure timely provider reimbursement.
Key responsibilities include:
- Unpaid claims follow-up
- Unpaid crossover balance resolution
- Denials management
- Appeals submission
- Insurance credit balance review
- Takeback requests and refunds
The ideal candidate should be comfortable researching complex issues, troubleshooting billing problems independently, and adapting to frequently changing payer policies. Strong attention to detail, consistent follow-through, and effective communication are essential.
Applicants must have:
- Minimum 2 years of experience in medical billing
- Primary experience with physician services
- Experience with multiple provider specialties strongly preferred
- Significant exposure to:
- Patient registration
- Insurance eligibility verification
- Service coding
- Charge entry
- Claim submission errors
- Insurance payment processing
- Patient payment processing
- Customer service
- A/R follow-up
- Ability to independently troubleshoot and research complex issues
- Strong problem-solving skills
- Excellent attention to detail
- Ability to follow payer policy changes and adapt workflows accordingly
- Strong communication and teamwork skills
Preferred:
- Familiarity with Epic and CareTracker billing systems
- Bonus based on performance
- Health insurance
- Paid time off
- Flexible schedule
Location
Massachusetts, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
2 months ago