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Insurance Specialist

Meduit | Driving Revenue Cycle Performance

About Us

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. The company focuses on optimizing payments so clients can focus on patient care and operates with core values of Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented.

About The Role

Insurance Specialists focus on resolving insurance processing errors and denials while helping to resolve hospital and physician billing challenges. This role uses expertise in patient billing, claims submission, and payer guidelines to work with insurance companies, resolve issues, and support accurate and timely payment.

Schedule: Multiple shifts available between 7:30am–5:00pm Pacific Time (6:30am–4:00pm Mountain Time), Monday–Friday

Location: Remote

Paid Training: 3 weeks

Compensation: $18–$21 per hour base

Requirements & Qualifications

Key Responsibilities

  • Reduce outstanding accounts receivable by managing claims inventory
  • Speak with patients and insurance companies in a professional manner regarding outstanding balances
  • Gather information from patients, family members, client clinical areas, government agencies, employers, third-party payors, and medical payment programs to register patients, update information, obtain referrals and pre-authorizations, complete forms, conduct evaluations, determine benefits and eligibility, determine financial responsibility, and identify payment sources
  • Request, input, verify, and modify patient demographic, primary care provider, and payer information
  • Provide customer service and timely responses to questions and issues related to benefits, billing, claims, and payments
  • Answer questions by phone and provide quotes for services; identify financial resources in accordance with client policies and procedures
  • Use databases and specialized software for revenue cycle activities including eligibility verification, pre-authorizations, medical necessity review, and patient account updates
  • Explain charges, answer questions, and communicate requirements, policies, and procedures regarding patient financial care services and resources
  • Work with Claims and Collections to assist patients and families with billing and payment activities

Skills & Competencies

  • Integrity
  • Communication
  • Problem-solving
  • Teamwork

Required Qualifications

  • High School Diploma or GED
  • 2+ years of denials management experience
  • 2+ years of medical billing/follow-up experience
  • Medicare, Medicaid, and commercial payor experience
  • Proficiency with PC-based applications including Microsoft Outlook, Word, and Excel
  • Download speed of 30 MB or higher and upload speed of 10 MB or higher
  • Access to a secure and private workspace
  • Must be legally authorized to work in the United States
  • No employment visa sponsorship available
  • Must pass a pre-employment background check
  • New York residents are not eligible for this position
Benefits & Perks

What We Offer

  • Comprehensive paid training
  • Medical, dental, and vision insurance
  • HSA and FSA options
  • 401(k) with company match
  • Paid wellness time and holidays
  • Employer-paid life insurance and long-term disability
  • Internal growth opportunities

Location

California, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

Yes

Posted

2 months ago

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