Accounts Receivable Representative

Responsibilities

• Manage assigned accounts receivable by researching and resolving unpaid or underpaid insurance claims
• Perform insurance follow-up with commercial, Medicare, and Medicaid payers through phone calls and online payer portals
• Investigate denials and determine the appropriate course of action to maximize reimbursement
• Submit corrected claims, appeals, reconsiderations, and supporting documentation
• Maintain accurate account documentation within billing and practice management systems
• Prioritize daily work queues while meeting productivity and quality expectations
• Assist with payment research, eligibility verification, and other revenue cycle activities as needed
• Escalate complex reimbursement issues appropriately
• Identify workflow improvement opportunities and support operational initiatives
• Adapt to changing client needs while contributing to a collaborative team environment

Qualifications

• 3–5+ years of experience in medical billing, accounts receivable, insurance follow-up, or healthcare revenue cycle
• Experience working within physician practices, specialty groups, ambulatory care, or DME billing environments preferred
• Understanding of revenue cycle functions including insurance follow-up, denial management, appeals, claims resolution, and collections
• Experience using EMR, EHR, or practice management systems such as Athenahealth, Epic, NextGen, ModMed, eClinicalWorks, or similar platforms
• Knowledge of commercial, Medicare, and Medicaid reimbursement processes
• Strong communication, organization, and problem-solving skills
• Comfortable learning new technology and adapting to evolving workflows
• Proficiency with Microsoft Excel and Microsoft Office

Preferred Experience

• Durable Medical Equipment (DME)
• Physician-side revenue cycle
• Multi-specialty medical practices
• Process improvement or workflow optimization
• Technology-enabled billing or revenue cycle platforms

• $50,000–$60,000 annual salary
• Direct-hire opportunity
• Fully remote position
• Company-provided equipment
• Comprehensive medical coverage at no cost to employees
• Paid vacation and sick time
• Meal stipend
• Annual bonus eligibility
• Opportunity for long-term career growth within a rapidly expanding healthcare technology organization