A Pharmacy Medical Biller contributes to AHF's mission by projecting and integrating within and outside of Department of Medicine.

Within their duties of claims submission, claim edits, payment posting and cashiering, credit and refund processing, insurance follow up, denial management, patient follow-up, and patient collections.

By verifying patient insurance eligibility and ensuring scope of coverage, this position has the opportunity to provide standout service that enhances the reputation of AHF and encourages patients to return to an AHF center and recommend it to others. In addition, by following up professionally to any billing-related telephone calls and answering questions from patients, staff, and other interested parties within 24 hours of receipt, the role demonstrates AHF's core values.

Precision in handling refunds, overpayments on accounts, and transferring payments to the appropriate accounts under management approval maximizes revenue to AHF.

The medical biller adds consistent value to the revenue cycle / DOM department by adapting to various situations with ease and by being flexible.