Monday through Friday
Hours: 8:15 AM to 4:45 PM.
This role supports patients by handling calls and chats, providing office information, collecting patient payments, and verifying patient information. The position requires strong customer service, professionalism, and the ability to work in a fast-paced, team-oriented environment.
Requirements & Qualifications
Qualifications
- Strong communication and customer service skills
- Ability to remain calm, positive, and professional in stressful situations
- Strong listening and problem-solving abilities
- Comfortable navigating difficult patient conversations
- Proficiency with Microsoft Office, including Word and Excel
- Ability to sit for extended periods while speaking and typing
- Previous medical office, billing, call center, or customer service experience preferred
- Medical billing experience preferred, but training is available for the right candidate
- Must be comfortable being on the phone most of the workday
- Bilingual applicants are highly encouraged to apply
Location
Utah, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 months ago
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