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Special Billing and Collection Coordinator

Washington University in St. Louis

Responsible for coordinating and performing professional billing activities related to notify, consent, and good faith estimates in Epic in accordance with the No Surprise Billing Act (NSBA).

Uses Epic tools such as work queues, reports, and modules/applications to support self-pay services, uninsured patients, and patients with non-contracted plans.

Processes applicable pre-service payments and may assist with out-of-network authorization and single case agreement processes for patients with non-contracted plans.

Works closely with division, clinical, scheduling, pre-arrival, pre-certification, and WUPN staff to support referral triage and ensure services are appropriately coordinated or canceled when necessary.

Serves as a liaison between the department, division, patients, and affiliated hospital systems.

Requirements & Qualifications

Required qualifications

  • High school diploma or equivalent, or a combination of education and/or experience
  • 5 years of billing or insurance experience

Preferred qualifications

  • 2 years of college or business school experience

Skills

  • Communication
  • Computer literacy
  • Confidential data handling
  • Medical terminology
  • Office equipment
  • Payment collections
  • Telephone system
Benefits & Perks

Benefits

  • Up to 22 days of vacation, 10 recognized holidays, and sick time
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance
  • Free Metro transit U-Pass for eligible employees
  • Defined contribution 403(b) retirement savings plan with university contributions starting at 7%
  • Wellness resources, annual health screenings, mental health support, and mindfulness programs
  • Family care resources and caregiver leave
  • Tuition benefits for employees and eligible family members

Location

Missouri, US

Employment Type

Full-time

Experience Level

Intermediate Level

Remote work allowed

Yes

Posted

1 month ago

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