Insurance Services Representative I is responsible for the collection and resolution of outstanding insurance receivables, including unpaid, denied, and underpaid claims. The role requires effective communication while accurately and efficiently handling a high claim volume. Duties are performed in alignment with Mercy's mission, values, and Service Standards.
This position supports revenue cycle operations within a healthcare environment and is focused on insurance billing and claims resolution.
Requirements & Qualifications
Minimum qualifications
- High school diploma or equivalent
- Computer and keyboarding skills
Preferred experience
- Prior EPIC Resolute Hospital Billing or Ambulatory experience
- Prior revenue cycle experience
- Healthcare billing or insurance experience
Other skills and knowledge
- Basic Microsoft Excel and Word knowledge
- Strong communication and customer service skills
Benefits & Perks
- Medical, dental, and vision coverage
- Paid time off
- Tuition support
- Matched retirement plans for team members working 32+ hours per pay period
Location
Missouri, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago