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Medical Insurance Collection Specialist

ProMD Medical Billing

ProMD’s Revenue Cycle Management division is seeking an experienced Medical Insurance Collection Specialist to support high-volume medical billing and collections for multispecialty providers. This role focuses on reimbursement analysis, denial management, appeals, insurance verification, and maintaining client accounts receivable performance.

Key responsibilities include:

  • Analyze reimbursement procedures and account activity to maximize reimbursement.
  • Review and evaluate denials and implement actions to overturn them.
  • Identify denial trends and recommend corrective actions.
  • Work to maintain assigned client AR below 18%.
  • Use insurance portals to appeal denied claims.
  • Focus on payer profiles, contract adherence, and denied claim resolution.
  • Identify issue trends such as incorrect coding, nonpayment patterns, and physician coding inconsistencies.
  • Maintain a professional, confidential work environment.
  • Provide consistent support to clients, management, and team members.
Requirements & Qualifications

Candidates should have:

  • Proven experience in a medical insurance collection department.
  • Strong knowledge of medical appeal guidelines and insurance verification processes.
  • Experience managing appeals and conducting insurance verification.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Excel.
  • Knowledge of medical billing guidelines across multiple specialties, including OB/GYN, Cardiology, Gastroenterology, and Primary Care.
  • Prior hands-on medical insurance collection experience; this is not an entry-level role.
Benefits & Perks
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Paid holidays
  • Flexible schedule
  • Opportunity for advancement
  • Flexible work from home options available

Location

Miami, Florida, US

Employment Type

Full-time

Experience Level

Intermediate Level

Remote work allowed

Yes

Posted

3 months ago

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