Responsible for managing inpatient and outpatient self-pay accounts from the start of the billing period through final resolution. The role focuses on resolving balances, coordinating collection activity, supporting presumptive financial assistance, and ensuring patient billing is generated accurately and on time.
Acts as a liaison with collection agencies, reviews correspondence and account activity, resolves credit balances, and responds to internal and external inquiries regarding outstanding patient balances. The position requires sound judgment, attention to regulatory compliance, and professional handling of confidential patient information.
Remote work is available after in-person training, with occasional onsite work required at Rochester Tech Park. Remote location must be within 2 hours of RTP and within New York State.
Associate's degree in Business Administration or an equivalent combination of education and experience.
Two years of hospital patient accounting or consumer collections experience, or certification from a nationally accredited billing program such as CMBS, CMRT, or CMRS.
Ability to use a 10-key adding machine and type 25 wpm.
Working knowledge of Microsoft Word and Excel, plus basic web research skills.
Knowledge of billing requirements and regulations, including the Fair Credit Debt Collection Practices Act.
Location
New York, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 months ago