Join Deloitte's AI & Engineering practice to support hospital denials management and back-end Revenue Cycle Management (RCM) services for a health care provider client.
This is a primarily remote role supporting enterprise Epic environments, with minimal travel and scheduled onsite time as needed.
You will support review and processing of denials received from third-party payers, conduct denial categorization and root cause analysis, communicate with client and hospital stakeholders, and help resolve claims issues through payer outreach, documentation review, rebilling, and appeal support.
You will also document denial research and follow-up activity in EMR and patient accounting systems, review AR aging reports and work queues, and follow up on open denials, appeals, and outstanding balances to understand claim status and payer requirements.
Required
- 2+ years of experience in hospital account denial management and appeals
- Experience using Epic Resolute Hospital Billing
- Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience
- Experience working in claims clearinghouse systems
- Familiarity with Epic Analytics and Reporting applications
- Ability to travel 10% on average
- Limited immigration sponsorship may be available
Preferred
- Experience using Microsoft Word, Excel, and PowerPoint
- Experience supporting clinical or healthcare business operations
- Experience managing multiple projects or workstreams
- Experience preparing and delivering technical demonstrations
- Experience analyzing billing workflows, claim issues, or operational data
Location
New Orleans, Louisiana, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$70,000 - $90,000
Remote work allowed
Yes
Posted
3 weeks ago