Insurance Services Representative I is responsible for collecting and resolving outstanding insurance receivables, including unpaid, denied, and underpaid claims. The role requires effective communication and the ability to handle a high volume of claims accurately and efficiently while supporting Mercy's mission, values, and service standards.
Requirements & Qualifications
Minimum Qualifications
- High school diploma or equivalent
- Computer and keyboarding skills
Preferred Experience
- EPIC Resolute Hospital Billing or Ambulatory experience
- Revenue cycle experience
- Healthcare billing or insurance experience
Preferred Skills
- Basic Microsoft Excel and Word knowledge
- Strong communication and customer service skills
Benefits & Perks
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Tuition support
- Matched retirement plans for team members working 32+ hours per pay period
Workplace
- Caring, collaborative team environment
- Opportunity to contribute to healthcare innovation, technology, and compassionate care
Location
Missouri, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago