Under the direction of the supervisor, this role performs billing and collection activities for inpatient, outpatient, emergency, and professional services. Responsibilities span third-party insurance billing and collections, payer denial review, appeals processing, payment application, credit balance review and resolution, self-pay billing and collections, financial assistance, and bad debt applications.
The position supports hospital and professional accounts receivable operations and works with payer reimbursement requirements. It also involves patient and insurance follow-up, claim corrections, remittance review, payment posting, cash handling, and refund processing.
The role requires maintaining productivity and accuracy, meeting collection goals, providing excellent customer service, and collaborating with team members to improve work processes.
High school diploma or equivalent.
At least 1 year of experience in a healthcare setting.
Preferred experience includes:
- Working knowledge of self-pay or insurance billing and collections
- Understanding of insurance terminology
- Working knowledge of UB-04, CMS-1500, and EOB interpretation
- Working knowledge of CPT, ICD-10, HCPCS, and modifiers
- Knowledge of medical reimbursement policies and procedures
- Epic EHR experience
Location
Arizona, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 months ago