Qualifications

High school diploma; additional business and computer courses desirable
3 years of third-party healthcare billing experience, preferably in home health care
Experience with multiple carriers, EOBs, and claims denials
Knowledge of Medicare and third-party insurance guidelines
Self-motivated and able to work with little supervision
Strong verbal and written communication skills, including active listening
Strong organizational skills, work ethic, and high attention to detail
Investigative mindset with the ability to identify and resolve account issues efficiently
Excellent customer service and telephone etiquette

Performance Requirements

Ability to speak, read, write, and hear/comprehend to communicate effectively and perform job duties
Mental acuity sufficient to perform job requirements and learn new skills
Ability to work cooperatively with insurance companies, patients, and other NHC HomeCare staff
Predictable and consistent attendance