Novant Health Urgent Cares provides non-medical management and administrative services to more than 50 Doctors Care urgent care centers and 24 Progressive Physical Therapy facilities throughout South Carolina. The organization is headquartered in Columbia, South Carolina and has provided convenient, affordable healthcare services for over 30 years.
The Patient Billing Support Specialist will join the billing team and provide quality customer service while handling billing inquiries, customer complaints, and questions by phone, email, mail, or fax. This role is also responsible for resolving issues and accurately collecting payments for medical services rendered.
- High school diploma or GED required
- Ability to quickly learn commonly used concepts, practices, and procedures
- Strong customer service background and knowledge of insurance policies
- At least 1 year of medical call center experience preferred
- Ability to adapt to changes in procedures and job assignments
- Excellent oral and written communication skills
- Strong active listening and comprehension skills
- Strong documentation skills
- 1-2 years of previous billing or customer service experience preferred
- Associate degree or higher preferred
- 2 years of medical accounts receivable experience preferred
- Medical terminology or other healthcare certification preferred
- Bilingual skills preferred
- Competitive wages
- Generous PTO that increases with tenure
- 403(b)
- Health, dental, and vision insurance
- Flexible Spending Account
- Short-term and long-term disability
- Whole and term life insurance
- Employee discounts
Location
South Carolina, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
7 months ago