Performs independent technical work supporting the billing and collection of healthcare services for the Health Department. The role reviews encounters for billing accuracy, validates charges and coding, submits claims to Medicare, Medicaid (NCTracks), and commercial payers, resolves claim denials and rejections, posts and reconciles payments, manages accounts receivable, and assists patients with billing inquiries.
This position works with electronic health records, billing systems, payer policies, and revenue cycle processes to support accurate and timely reimbursement while maintaining compliance with federal, state, payer, and HIPAA requirements.
Key duties include:
- Reviewing encounter documentation for billing completeness
- Verifying diagnosis, procedure, and modifier coding
- Submitting electronic and paper claims
- Posting payments and remittance advices
- Reconciling accounts and monitoring accounts receivable
- Researching and resolving denied, rejected, or underpaid claims
- Communicating with insurance carriers, providers, clinical staff, registration staff, and patients
Minimum qualifications
- High school diploma or equivalent
- 3 years of experience in bookkeeping or accounting support work
Preferred qualifications
- Bachelor's degree
- 1+ year of medical billing experience in an EMR/EHR environment in a public health setting
Knowledge and skills
- Bookkeeping and accounting principles
- Governmental fund accounting concepts
- Office procedures and recordkeeping
- Strong interpersonal and written communication skills
- Ability to interpret laws, rules, and regulations
- Ability to verify and process accounting documents accurately
- Ability to organize records and prepare standard reports
- Ability to use a calculator and personal computer
- Experience with Microsoft Excel
Additional notes
- Official transcripts may be required
- Assessment required during the hiring process
- Must be able to meet or relocate to the two-hour driving radius residency requirement
Benefits and perks
- Health insurance through UnitedHealthcare
- Low employee premium costs for medical, dental, and vision coverage
- Telehealth virtual visits with no copay
- Employee Wellness Center access
- Employee Assistance Program funded by the county
- 13 paid holidays
- 12 sick days and 12 vacation days per year
- 5% employer contribution to 401(k)
- State Retirement Plan enrollment
- Longevity pay beginning at five years of service
- $10,000 life and AD&D benefit
- Flexible spending accounts (health care and dependent care)
- Voluntary life, AD&D, short-term disability, and long-term disability
Location
Greensboro, North Carolina, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago