Medical Records Indexer

The Mann-Grandstaff VA Medical Center requires indexing of medical and administrative active record files into the Cerner/Oracle Electronic Health Record system.

This role is responsible for indexing approximately 24,800 record files and supporting the existing backlog within the base period of performance. Accuracy, policy compliance, and protection of health information are critical.

The position is remote, with the contractor able to work flexible hours as long as compliance requirements are met.

Primary responsibilities

• Accurately attach images to the appropriate electronic health record elements.
• Verify that images are uploaded correctly and are legible for viewing.
• Locate Financial Identification Numbers (FINs) and link documents to the correct veteran record.
• Index documents within the correct section, note title, date of service, and visit location.
• Perform 100% internal QA on all work before submission.
• Maintain productivity standards of at least 15 administrative documents per hour and 10 NVCC/Fee documents per hour.
• Achieve a minimum 96% indexing accuracy rate per month.
• Report errors or discrepancies to the HIMS Supervisor or designee immediately.
• Coordinate with HIMS staff and management to support workflow needs without disrupting day-to-day HIM operations.
• Follow VA national policy, local VAMC policy, and HIMS SOPs, including VHA Handbook 1907.01.