We are seeking a highly motivated, detail-oriented medical billing and front office professional to join a dynamic healthcare team. This role serves as the first point of contact for patients and providers while supporting front office operations, accurate billing, claims follow-up, and overall revenue cycle activity in a patient-centered environment.
Responsibilities include managing scheduling and patient check-in/check-out, verifying eligibility and benefits, posting payments, submitting clean claims, monitoring claims status, resolving denials and appeals, and assisting patients with billing questions and collections. The position also supports communication with insurers and other offices, maintains confidentiality, and helps ensure accurate coding and claim processing.
- Bilingual English and Spanish required
- 1 to 3 years of medical insurance/healthcare billing and collections experience in a medical practice or health system
- Medical coding certification from AHIMA, AAPC, or PMI required (CPC, CCS, or CMC)
- Associate degree preferred, ideally in business administration or a related field
- Knowledge of insurance guidelines, including HMO/PPO, Medicaid, and other payer requirements
- Familiarity with CPT, ICD, and HCPCS coding
- Strong computer skills, including 10-key typing and the ability to learn eMDs and Meditech
- Effective phone communication skills with insurance payers
- Strong customer service, multitasking, problem-solving, and conflict-resolution skills
- Knowledge of accounting/bookkeeping procedures and medical terminology
- Ability to maintain HIPAA confidentiality
- Flexible schedule
Location
California, US
Employment Type
Part-time
Experience Level
Associate
Remote work allowed
No
Posted
1 week ago