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Revenue Cycle Manager

Cape Fear Retinal Associates, PC

We are seeking an experienced Revenue Cycle Manager to lead and optimize all aspects of the revenue cycle for a fast-paced retina practice. This role is responsible for ensuring financial performance through effective management of billing, coding, collections, payer relations, and compliance.

The ideal candidate brings strong ophthalmology/retina experience, a deep understanding of payer rules, and a proactive, data-driven approach to revenue cycle performance.

Key responsibilities

  • Oversee end-to-end revenue cycle operations, including charge capture, coding, claim submission, payment posting, and accounts receivable follow-up
  • Monitor KPIs such as days in A/R, denial rates, collection rates, and net revenue performance
  • Implement workflows to improve cash flow and reduce revenue leakage
  • Ensure accurate coding for retina and ophthalmology services, including surgical and in-office procedures
  • Maintain compliance with Medicare, Medicaid, and commercial payer regulations
  • Oversee and perform internal audits and coordinate external audits as needed
  • Lead denial management strategy, including root cause analysis and corrective action plans
  • Optimize processes for timely follow-up on outstanding claims and patient balances
  • Collaborate with front office to improve eligibility, authorizations, and point-of-service collections
  • Supervise billing, coding, and A/R staff
  • Provide training, performance management, and ongoing development
  • Foster a culture of accountability, accuracy, and continuous improvement
  • Prepare and present monthly financial and operational reports
  • Analyze trends and identify opportunities for revenue growth and process improvement
  • Partner with leadership on budgeting, forecasting, and strategic planning
Requirements & Qualifications

Qualifications

  • Revenue cycle management experience in healthcare
  • Experience in a leadership or supervisory role
  • Strong knowledge of medical billing, coding, and reimbursement methodologies
  • Experience with EHR/PM systems such as ModMed, NextGen, Epic, or similar
  • Preferred experience in ophthalmology or retina specialty practice
  • Preferred certification such as CPC, CPB, CRCR, OCS, or OCSR
  • Familiarity with retina-specific procedures such as injections, OCT, laser, and vitrectomy billing
  • Strong analytical and problem-solving skills
  • Detail-oriented with a high level of accuracy
  • Excellent communication and leadership abilities
  • Ability to thrive in a fast-paced, high-volume environment
Benefits & Perks

Benefits

  • Competitive salary based on experience
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Holidays
  • 401(k) with employer contribution
  • Retirement plan
  • Continuing education and certification support

Location

North Carolina, US

Employment Type

Full-time

Experience Level

Manager

Remote work allowed

No

Posted

4 months ago

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