We are seeking a Medical Administrative Assistant / Biller to support front office operations and full-cycle medical billing for a physical therapy practice.
Responsibilities include:
- Welcoming patients and visitors in person and by phone
- Scheduling appointments and managing patient flow
- Collecting co-payments and applying them to patient accounts
- Maintaining patient records and accounts
- Verifying patient eligibility with insurance companies
- Confirming prescriptions and referrals are received on time
- Entering new patients into TheraOffice and following up on authorizations
- Handling full-cycle electronic billing from claim submission through denials
- Resolving billing issues with insurance companies to support timely payment
- Applying insurance payments to patient accounts
- Monitoring monthly accounts receivable reports and assisting with overdue accounts
- Collecting delinquent accounts and setting up payment arrangements
- Following policies and procedures while maintaining confidentiality and professionalism
Requirements & Qualifications
- Minimum of 2 years of office and medical billing experience
- Physical therapy office experience preferred
- Minimum associate degree required
- Medical billing certification is a plus
- Strong customer service and telephone skills
- Ability to multitask, work independently, and work as part of a team
- Attention to detail and good judgment
- Experience with patient scheduling and time management
- Knowledge of electronic medical records software, such as TheraOffice, is a plus
- Familiarity with HIPAA and claims appeals process
Location
Massachusetts, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 year ago