The patient biller role is critical to ensure the timely and accurate processing of medical billing and insurance claims, which directly impacts the organization’s revenue cycle management. This position helps maintain efficient billing operations, reduce claim denials, and ensure compliance with healthcare regulations.
In this role, you will:
- Accurately process inpatient and outpatient claims to third-party payers, following all mandated billing guidelines.
- Ensure compliance with timely filing guidelines and maintain quality control for paper claims.
- Handle tracers, denials, and related correspondence, including initiating appeals and drafting appeal letters addressing coding issues.
- Use patient accounting systems to complete billing and account-related tasks.
- Provide exceptional customer service and resolve patient concerns professionally.
- Manage a high volume of incoming customer service calls in a call-center environment.
- Support business office functions with general knowledge and expertise.
- Demonstrate proficiency in Microsoft Office and other programs as required.
Requirements & Qualifications
We’re seeking a detail-oriented, self-directed professional with:
- Minimum of 2 years of recent medical billing experience in a physician’s office or clinic with Medi-Cal, Medicare, Managed Care, and PPO insurance.
- Detailed knowledge of medical terminology and its applications.
- Ability to read correspondence, charge documents, EOBs, and other insurance forms.
- Knowledge of online registration procedures, including payor data and financial classes.
- Frequent use of computer, fax, copier, printer, calculator, telephone, and other general office equipment.
- Knowledge of Microsoft Word and Microsoft Excel.
Location
Los Angeles, California, US
Employment Type
Not specified
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago