We are seeking a dynamic and detail-oriented Medical Billing Specialist/Receptionist to join our healthcare team. In this multifaceted role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing essential billing and administrative functions. Your expertise will ensure accurate medical coding, efficient claims processing, and seamless office operations. This position offers an exciting opportunity to contribute to a thriving healthcare environment by combining administrative excellence with specialized billing knowledge.
Responsibilities
- Greet patients and visitors warmly, providing outstanding customer service and guiding them through check-in procedures
- Collect patient information, verify insurance details, and update medical records accurately within Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems
- Prepare and submit healthcare claims using billing software, ensuring compliance with healthcare claims management standards
- Code medical procedures and diagnoses accurately utilizing CPT, DRG, ICD-9, ICD-10, and ICD coding systems
- Follow up on unpaid or denied claims through medical collections processes, working diligently to resolve discrepancies
- Maintain detailed documentation of billing activities, medical records, and correspondence in accordance with privacy regulations
- Collaborate with healthcare providers and insurance companies to resolve billing issues promptly and efficiently
Requirements & Qualifications
- Proven experience in medical office administration or medical billing roles with a strong understanding of healthcare claims management
- Familiarity with medical terminology, medical coding including CPT, ICD-9, and ICD-10, and health insurance policies
- Proficiency in Microsoft Office applications such as Word and Excel, as well as billing software, EMR/EHR systems, and healthcare management tools
- Knowledge of medical records management and the ability to navigate complex coding requirements for accurate reimbursement
- Excellent customer service skills with the ability to communicate clearly and professionally in high-pressure situations
- Prior experience working within a healthcare setting is preferred but not mandatory; training will be provided for the right candidate
Location
Maryland, US
Employment Type
Internship
Experience Level
Internship
Remote work allowed
No
Posted
2 weeks ago