Company Overview
The Dermatology Center has served the region for over 25 years, founded in 1998 by Board Certified Dermatologist Dr. Terri Morris. The practice provides comprehensive dermatology services, including general, surgical, and cosmetic treatments, with a commitment to exceptional patient care and modern technology.
Position Overview
This is a 100% on-site role for an in-office medical billing representative. The position supports a busy dermatology practice and requires strong medical billing knowledge, excellent organization, and a patient-focused approach to in-person financial interactions.
Key Responsibilities
- Post cosmetic and insurance payments (ERAs/EOBs) and patient payments accurately and in a timely manner.
- Assist walk-in patients and phone callers with statements, balances, copays, deductibles, and payment options.
- Investigate, correct, and appeal denied or unpaid insurance claims, including dermatology-specific procedures and biopsy billing.
- Process monthly patient statements, manage past-due balances, set up payment plans, and perform collection efforts according to practice guidelines.
- Audit accounts for accuracy, resolve balance discrepancies, and apply fee schedule adjustments as needed.
Qualifications
- Minimum of 2+ years of outpatient medical office administrative experience.
- Experience with Modernizing Medicine (ModMed / EMA) is helpful but not required.
- Strong understanding of CPT, ICD-10 coding, EOB/ERA analysis, deductibles, coinsurance, and HIPAA regulations.
- Excellent interpersonal communication skills with a firm yet empathetic approach to patient financial discussions.
- Must be able to work 100% on-site during regular business hours.
Benefits and Perks
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Cosmetic perks
- Aflac
- Company parties
- Free food & snacks
- Training & development
Location
Virginia, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 weeks ago