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Insurance Billing Specialist

Hopedale Medical Complex

Insurance Billing Specialist – Onsite

Full-time onsite role within Hopedale Medical Complex’s Revenue Cycle/Patient Financial Services team. This position is responsible for the accurate and timely reimbursement of hospital and hospital-based services through claim submission, follow-up, denial resolution, payment review, accounts receivable management, and communication with patients, insurance companies, and internal departments.

The role requires strong attention to detail, organization, professionalism, and the ability to work independently while managing multiple priorities. The selected candidate will help ensure billing accuracy, support reimbursement processes, and maintain compliant, courteous communication across the revenue cycle.

Requirements & Qualifications

Required

  • High school diploma or equivalent
  • Knowledge of medical billing and collection procedures
  • Knowledge of Medicare, Medicaid, and commercial insurance processes
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication skills
  • Strong problem-solving and analytical abilities
  • Ability to work independently with general supervision
  • Ability to prioritize and manage multiple tasks while meeting deadlines
  • Professional telephone skills and customer service abilities
  • Proficiency with Microsoft Office applications, including Word, Excel, and Outlook
  • Ability to communicate effectively with patients, physicians, hospital staff, colleagues, and third-party insurance representatives

Preferred

  • One to two years of experience in a medical business office, patient financial services, or insurance billing environment
  • Experience with insurance claim follow-up and denial management
  • Some college coursework in healthcare administration, business, accounting, or a related field
  • Experience with computerized medical information or billing systems
  • Experience with TruBridge, CPSI, or similar healthcare revenue cycle systems
Benefits & Perks

Benefits and perks

  • Excellent benefits package for eligible employees
  • Health, dental, vision, life, and disability insurance
  • Quality childcare located in Hopedale
  • HMC Wellness Center membership
  • 401(k) plan with employer match
  • Supportive, team-oriented work environment

Location

Illinois, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

No

Posted

1 week ago

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