Full-time medical billing and patient account role focused on front-end billing, claims follow-up, and patient account support.
- Request preauthorizations from insurance companies and appeal denied claims.
- Review financial statements for payment inconsistencies or errors.
- Collaborate with customers, third-party institutions, and team members to resolve billing issues.
- Create invoices, submit claims via EDI, and prepare appeal statements.
- Enter payment history and other financial data into patient accounts.
- Help patients and customers find payment solutions.
- Notify patients or customers about missed or upcoming payment deadlines.
- Track insurance authorizations and visit accumulators.
- In-office position with the option to work remotely 2 days after the probationary period.
Requirements & Qualifications
- Excellent customer service skills.
- Strong attention to detail for spotting errors in codes, names, and policy numbers.
- Ability to use billing software, electronic health/client records, and clearinghouse tools.
- Strong communication skills for contacting clients and insurance representatives.
- Basic knowledge of privacy rules and compliance standards such as HIPAA.
- High school diploma or GED required; post-secondary classes in business or accounting are a plus.
- 1 to 3 years of experience in billing, front-end medical claims, or accounts receivable.
Benefits & Perks
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Location
Raleigh, North Carolina, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago