Concentra is seeking a Medical Billing Specialist to support timely and accurate medical billing and reconciliation activities. This role performs moderately complex to complex billing tasks, including electronic, paper, invoice billing, and rebilling. The position requires strong communication, customer service, and organizational skills, with all work completed in accordance with Concentra and Central Billing Office policies and procedures.
Work Environment
- 100% onsite (in-office)
- 1st shift / standard business hours, Monday through Friday
- Location: Sky Harbor Circle, Phoenix, AZ
Responsibilities
- Process billing, state reports, and transcriptions as required by each state
- Process client bills with special billing arrangements or agreements
- Monitor transcription hold reports
- Monitor claims indexing reports
- Monitor Electronic Data Interchange (EDI) billing reports
- Assist clients with special billing requests
- Monitor claim hold reports and release charges when appropriate
- Review bills thoroughly for accuracy following Central Business Office, market, and state guidelines
Requirements & Qualifications
Education
- High School Diploma or GED
- Some college or specialty training in medical billing, or equivalent job-relevant experience preferred
Experience
- 2 or more years of experience in medical billing
- Experience with a multi-location practice
- CPT, ICD-9, and HCPC knowledge
Skills and Competencies
- Strong customer service and communication skills
- Excellent problem-solving and decision-making ability
- Ability to handle sensitive and confidential information in compliance with HIPAA and PHI requirements
- Strong computer skills
- Microsoft Word and Excel experience
- Ability to operate a 10-key numerical pad by touch
- Ability to work under tight time schedules and in a fast-paced environment
- Ability to set priorities, manage multiple tasks, and work independently
- Detail-oriented with the ability to assist peers and communicate effectively both verbally and in writing
Benefits & Perks
Employee Benefits
- 401(k) retirement plan with employer match
- Medical, vision, prescription, telehealth, and dental plans
- Life and disability insurance
- Paid time off and extended illness days
- Colleague referral bonus program
- Tuition reimbursement
- Commuter benefits
- Dependent care spending account
- Employee discounts
Location
Phoenix, Arizona, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
2 weeks ago