Process insurance claims, handle denials, and maintain accurate records for patients receiving medical supplies. Work closely with the Billing Manager and support patients, payers, and internal teams in a fast-paced environment.
Responsibilities include:
- Submit claims to Medicaid, Medicare, and private insurers
- Follow up on denials, payment delays, and documentation requests
- Post payments and manage billing records
- Resolve billing issues, chargebacks, and returns
- Communicate with families and insurance providers
- Assist with deposit preparation and other billing projects
- Maintain organized records and support compliance
Requirements & Qualifications
Qualifications and requirements:
- Associate’s degree or higher required
- Experience in billing, claims, or insurance follow-up required
- Preferred experience in DME, pharmacy, or medical billing
- Proficiency with Excel, Brightree, and CRM tools such as Monday.com
- Strong organization and attention to detail
- Ability to work independently and meet deadlines
- Clear, professional communication skills
- Ability to handle confidential information with discretion
- Long-term employment history in a professional office environment
- Direct billing experience in healthcare or medical supply, including claims, denials, follow-up, and payer communication
- Customer support experience: 3 years required
- English fluency required
- Spanish fluency preferred
Benefits & Perks
Benefits offered:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Location
Georgia, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 week ago