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Business Office Specialist

Nevins Nursing and Rehabilitation Centre

Nevins Nursing and Rehabilitation Centre is a non-profit long-term care and rehabilitation organization serving the Merrimack Valley since 1906. This role supports business office operations in a healthcare setting, with a focus on Medicaid processing, resident billing, collections, and financial record management.

Responsibilities include:

  • Manage Medicaid applications and annual eligibility reviews
  • Track resident census, admissions, discharges, and transfers
  • Maintain and review resident admission financial folders
  • Prepare statements for private pay and patient-paid amounts
  • Handle billing, collections, and follow-up activities
  • Process consolidated billing claims
  • Prepare deposits and scan deposits to the bank
  • Respond to resident and family inquiries
  • Assist with receptionist duties, including answering a multi-line phone system and greeting visitors
  • Work with personal needs accounts
  • Support the Business Office Manager with projects, audits, and month-end close tasks
Requirements & Qualifications

Qualifications include:

  • Minimum of 3 years of billing and collections experience in a long-term care setting
  • Thorough knowledge of Massachusetts Medicaid, Medicaid pending, and patient-paid amounts
  • Experience with the application process for new Massachusetts Medicaid approvals
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication, organizational, and attention-to-detail skills
  • Proficiency with Excel, Word, and Outlook
  • PointClickCare and RFMS experience preferred

Location

Massachusetts, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

No

Posted

1 month ago

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