We are seeking a highly skilled EPIC Billing Analyst to join our healthcare technology team. The Epic Hospital Billing Analyst provides production support for Epic HB applications, focusing on troubleshooting, ticket resolution, system maintenance, and operational stability. The role supports daily billing operations and Epic migration activities while working with technical and business teams.
Responsibilities include:
- Provide daily production support for Epic Hospital Billing applications.
- Troubleshoot and resolve user issues and support tickets.
- Perform application maintenance and optimization to maintain system stability.
- Support Epic upgrades, migrations, and healthcare system transitions.
- Analyze billing and claims issues and work with cross-functional teams to resolve problems.
- Document issues, resolutions, system changes, and support activities.
Shift timing: 8AM-5PM
Weekly schedule: Monday through Friday
Requirements & Qualifications
- 6+ years of Epic Hospital Billing (HB) experience
- Strong Epic HB Claims experience
- Extensive Epic production support experience, including ticket resolution, troubleshooting, and application maintenance
- Experience supporting Epic upgrades, migrations, or healthcare system transitions
- Strong knowledge of Epic Resolute Hospital Billing, revenue cycle, claims processing, and billing workflows
- Strong troubleshooting, analytical, documentation, and stakeholder communication skills
Location
San Diego, California, US
Employment Type
Contractor
Experience Level
Senior
Remote work allowed
No
Posted
1 week ago
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