Job Functions and Responsibilities
- Adhere to HRC policies and procedures.
- Provide financial counseling to patients on procedures to be rendered by HRC.
- Collect payments from patients at check-out for procedures including IUI, IVF, and FET.
- Review insurance information with patients when applicable.
- Schedule financial consultations by phone or in person before IVF procedures.
- Collect cycle deposits in a timely manner.
- Maintain payment information and cycle checklists.
- Communicate with nurse coordinators regarding payment status for IVF patients.
- Ensure prior authorizations are secured before IUI, IVF, or FET cycles begin.
- Keep the Billing Manager and billing team updated on cycle payments.
- Document payment collections in Winmed and log all payments.
- Review outstanding balances and prepare refund check requests for approval.
- Assist other offices with collections as needed.
- Post cycle procedures weekly and communicate with IVF labs regarding questions.
- Review superbills before sending them to the front desk and billing team.
- Complete daily reconciliation of payments, checks, cash, and credit cards.
- Prepare daily receipts reports and submit batches to the billing department.
- Complete weekly electronic check deposits and cash bank deposits.
- Provide backup support to front office staff, including phones, check-in, and scheduling.
- Attend billing team meetings and educational seminars as required.
Work Location
- In person
Requirements & Qualifications
- Experience as a biller in OB/GYN and infertility preferred.
- Financial concepts experience preferred.
- Knowledge of Microsoft Word and Excel preferred.
- Data entry skills and typing speed of 45 wpm.
- Knowledge of EOBs, ICD-9, CPT codes, and accounts receivable.
- Strong organizational, communication, and people skills.
- Experience with on-site patient collections preferred.
Location
California, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 months ago