Dental Insurance Coordinator

Responsibilities

• Verify patient insurance coverage and eligibility prior to appointments using EHR systems and insurance portals.
• Obtain insurance prior authorizations for necessary dental procedures and ensure documentation meets provider requirements.
• Accurately code dental procedures using CPT and ICD codes for billing purposes.
• Submit clean claims electronically and follow up on unpaid or denied claims to maximize reimbursement.
• Maintain comprehensive records and ensure documentation aligns with HIPAA and clinical confidentiality policies.
• Communicate with patients regarding insurance benefits, coverage limitations, and out-of-pocket costs.
• Collaborate with the office team to ensure accurate terminology usage and proper management of electronic health records.

Skills

• Strong knowledge of health insurance policies, managed care processes, and medical billing procedures.
• Proficiency in Microsoft Office Suite for documentation, reporting, and communication.
• Experience with EMR/EHR systems.
• Familiarity with CPT coding, ICD coding, and insurance verification processes.
• Excellent customer service and communication skills.
• Knowledge of HIPAA regulations.
• Ability to manage multiple tasks with strong attention to detail in a fast-paced environment.

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance