At LUX Infusion, the Medical Biller and Collections Specialist plays a key role in supporting patient access to care by managing billing, collections, reimbursement, and payer communication for infusion services.
This clinician-led, U.S.-based organization focuses on providing more human, supportive, and connected care. In this role, you will help ensure billing accuracy, timely reimbursement, and clear communication with patients, caregivers, internal teams, and payers.
The position follows a hybrid schedule after onsite training: work onsite on Mondays, Wednesdays, and Fridays, with remote work on Tuesdays and Thursdays. Standard hours are Monday through Friday, 8:30 AM to 5:00 PM EST.
Required
- High school diploma or GED
- At least 2 years of healthcare billing experience
- Strong computer proficiency and willingness to learn billing systems
- Working knowledge of NYS Medicaid, Medicare Part B, and third-party payers
- Ability to follow direction while working independently
Preferred
- Associate's degree in Healthcare Services or a related field
- Prior billing experience with a home medical equipment or infusion provider
Core responsibilities
- Manage patient and customer billing accounts accurately
- Submit, review, and follow up on insurance claims
- Resolve denials and aged claims
- Communicate professionally with patients, caregivers, teams, and payers
- Review and update patient account records
- Monitor claims aging and outstanding balances
- Support reimbursement and payer processing questions
- Maintain compliance with Medicare, Medicaid, state, and insurance regulations
- Identify workflow and billing process improvements
Highlights
- Hybrid work model after training
- Purpose-driven work supporting patient access to care
- Patient-first, clinician-led culture
- Supportive collaboration across operations and finance
- Opportunity to grow with a rapidly expanding organization
Location
New York, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago