Staff Position: Refund Specialist in the Patient Financial Services department.
This role supports accurate and timely processing of patient and insurance refunds, unresolved check research, unclaimed property handling, and refund-related follow-up. The position also works closely with Accounts Payable on voids, reissues, and stop payment requests, while maintaining HIPAA confidentiality and contributing to department reporting and process improvement.
Requirements & Qualifications
Education
- High School Diploma or equivalent
Experience
- 1+ years of experience in medical billing, accounts receivable, or cash reconciliation in a hospital or clinic setting
- 1+ years of experience in healthcare billing
Skills and Knowledge
- Knowledge of medical terminology
- Knowledge of CPT and ICD-9 coding
- Familiarity with billing, collections, denials, and payment posting workflows
- Ability to read and analyze EOBs and ERAs
- Familiarity with hospital billing (UB-04) and physician billing (CMS-1500)
- Knowledge of commercial, Medicare, Medicaid, and managed care payer processes
- Basic accounting principles for balancing and reconciling payments
- Knowledge of general ledger postings and adjustments
- Proficiency with Microsoft Word and Excel preferred
- Ability to multitask and handle multiple responsibilities simultaneously
- Ability to work calmly with frustrated or angry clients
Location
Arizona, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago
Similar Jobs
View All Jobs
Browse More Jobs