Responsible for Health Information Management (HIM) functions related to the electronic health record (EHR), including document scanning, chart review, provider deficiency analysis, and release of information. The role has three levels of responsibility:
- Level 1: Scans documents into the EHR, performs quality review of record content, and analyzes medical records for provider deficiencies.
- Level 2: Performs all Level 1 duties plus release of information tasks, handling record requests, subpoenas, government requests, and phone/electronic record inquiries.
- Level 3: Performs all Level 1 and 2 duties plus patient portal support, duplicate record merging, provider deficiency review, and weekly reporting of incomplete records.
All levels support HIPAA compliance, maintain confidentiality, provide excellent customer service, assist with training materials and new hire onboarding, and collaborate with providers, medical staff, and other departments.
Requirements & Qualifications
Education
- High school diploma or GED required for all levels
- Associate's degree or higher preferred
Experience
- Level 1 and 2: 1 year of experience in Health Information Management, medical office clerical, or hospital clerical setting
- Level 3: 2 years of experience in Health Information Management, medical office clerical, or hospital clerical setting
Skills and Knowledge
- Ability to operate office equipment including PC, scanner, copier, printer, and fax machine
- Awareness of HIPAA, HITECH, and Meaningful Use
- Ability to prioritize tasks and work in a collaborative environment
- For Level 2: knowledge of HIPAA release of information requirements, multitasking, organizational skills, and strong written/oral communication
- For Level 3: technical communication skills, ability to develop relationships, and proactive learning mindset
Location
Arizona, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago