The Billing & Collections Specialist I is responsible for following up on insurance and patient balances, resolving denied or rejected claims, and supporting revenue cycle activities to maximize reimbursement and ensure timely account resolution.
The role involves communicating with patients, practice partners, coworkers, and insurance carriers; managing aging reports; documenting account activity; processing refunds and adjustments; and helping move balances through the collection process according to company protocol and state law.
Requirements & Qualifications
Minimum qualifications
- High school diploma, GED, or equivalent
- 2+ years of experience in medical/dental billing and collections, or related office experience
- Ability to manage multiple priorities with frequent interruptions
- Strong oral and written communication skills
- Ability to meet deadlines and solve problems effectively
- Excellent interpersonal skills and a team-oriented mindset
- Proficiency with computers and patient management software
- Intermediate knowledge of Microsoft Office
- Knowledge of EOBs, copays, coinsurance, deductibles, denial codes, and fee schedules
- Strong attention to detail and the ability to prioritize independently
- Ability to audit an account from start to finish with limited assistance
- Basic math skills, including addition and subtraction
Location
Irving, Texas, US
Employment Type
Not specified
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago