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Mental Health Medical Biller

TLC

Transcend is seeking an experienced and detail-oriented Mental Health Medical Biller to manage and oversee behavioral health billing operations. The ideal candidate will help maintain the financial health of the practice by ensuring timely, accurate claims submission, resolving billing issues, and communicating compassionately with patient inquiries.

Key Responsibilities

  • Prepare, verify, and submit primary and secondary insurance claims for mental health services, including individual/group therapy, psychiatric evaluations, and medication management.
  • Verify patient insurance eligibility, benefits, co-pays, and deductibles, and secure required prior authorizations from third-party payers.
  • Investigate, appeal, and resolve unpaid, delayed, or denied claims in a timely manner.
  • Generate monthly patient statements, post insurance and patient payments, set up payment plans, and respond professionally to billing inquiries.
  • Ensure strict adherence to HIPAA regulations, payer guidelines, and billing compliance standards.
  • Maintain accurate records and perform routine billing audits and account reconciliations.
Requirements & Qualifications

Qualifications & Requirements

  • Minimum of 5 years of medical billing experience.
  • Proven hands-on experience specifically in mental/behavioral health billing.
  • Strong proficiency with Electronic Health Records (EHR) and billing software.
  • Expert understanding of mental health CPT codes, ICD-10 coding, modifier usage, and payer pre-authorization requirements.
  • Excellent organizational skills, high attention to detail, and compassionate patient communication.
Benefits & Perks

Benefits

  • Health, dental, and vision insurance
  • Paid time off (PTO) and some holidays
  • Retirement plan (401k / IRA) options
  • Professional development support

Location

North Carolina, US

Employment Type

Full-time

Experience Level

Senior

Salary Range

$42,000 - $48,000

Remote work allowed

No

Posted

1 month ago

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