Responsible for reviewing monthly accounts receivable, following up for resolution, contacting insurance companies, and re-filing claims when necessary. Manages all aspects of insurance follow-up for assigned payers, including research and problem resolution. Works closely with patients, physicians, and insurance companies to ensure accurate and timely payments and to collect outstanding balances.
Requirements & Qualifications
Required Qualifications
- High school diploma or equivalent required
- Bachelor's degree preferred
- Minimum of 3 years of experience in medical collections, preferably in an oncology healthcare setting
- Radiation oncology/proton experience is a plus
- Strong expertise in insurance policies and regulations related to medical billing, including Medicare and Medicaid
Essential Competencies
- Detailed knowledge of billing, HCPCS, CPT, and ICD codes
- Previous commercial collections experience preferred
- Ability to work effectively with all levels of management and colleagues
- Strong verbal and written communication skills, including active listening
- Exceptional multitasking, organizational skills, and attention to detail
- Strong analytical and problem-solving skills
- Excellent customer service skills
- Proficiency with MS Word, Excel, Outlook, databases, patient billing systems, and other medical information systems
- Ability to operate various office equipment
- High degree of professionalism and adaptability
Location
North Carolina, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 month ago