Work-from-home position supporting HCA Healthcare/Parallon revenue cycle operations. The role is responsible for processing insurance accounts, resolving claim issues, and working toward payment resolution.
Key responsibilities include statusing accounts, documenting all work in company and client systems, assessing the next appropriate action, contacting insurance companies, guarantors, patients, physicians' offices, and facilities, handling incoming calls, processing correspondence from insurers, and reconciling balances and payments between systems.
This position requires work during an 8-hour shift between 6:00 a.m. and 6:00 p.m. CST. Remote employees must live within 60 miles of an HCA Healthcare hospital and maintain wired high-speed internet.
Qualifications
- 3-5 years of experience in medical insurance claims follow-up and/or billing for a facility, medical clinic, or doctor's office
- Experience with Microsoft Office Suite and standard office equipment, including eFax applications
- Physician and hospital claim denial experience required
- Experience with Adobe documents
- Strong knowledge of medical and insurance terminology, including procedure codes, diagnoses, and patient liability
- Understanding of hospital and physician billing
- Strong communication and problem-solving skills
- Ability to collect, create, and research complex or diverse information
- Excellent customer service skills with strong organization and sound judgment
- Ability to act and decide appropriately in a fast-paced environment
- Wired high-speed internet service with at least 25 Mbps download and 15 Mbps upload
Benefits
- Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
- Free counseling and referral services
- Paid time off, paid family leave, short-term and long-term disability, and leaves of absence
- 401(k) with 100% match on 3% to 9% of pay based on years of service
- Employee Stock Purchase Plan
- Flexible spending accounts
- Preferred banking partnerships
- Retirement readiness tools and rollover support
- Financial wellbeing counseling
- Tuition assistance and student loan assistance
- Certification support
- Dependent scholarships
- Partnership with Galen College of Nursing
- Fertility and family-building support
- Adoption assistance
- Life insurance and supplemental health protection plans
- Auto and home insurance
- Legal counseling
- Identity theft protection
- Consumer discounts
Location
Kentucky, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
Yes
Posted
4 weeks ago