Responsible for performing insurance and patient financial services tasks, including verifying insurance coverage, filing insurance and workers’ compensation claims, posting payments and explanation of benefits (EOBs), handling appeals, supporting accounts receivable functions, and assisting patients and physicians with billing-related questions.
The role also includes general clerical and administrative support, regular communication with insurance companies and internal staff, and maintaining compliance with applicable regulatory and privacy requirements.
Requirements & Qualifications
Required Qualifications
- High school diploma or GED equivalent
- 2 years of insurance, billing, and collection experience, preferably in a physician office
- Strong knowledge of ICD-10 and CPT coding
- Computer proficiency
- Excellent oral and written communication skills
- Strong interpersonal, problem-solving, and organizational skills
- Valid driver’s license, dependable automobile, and current auto insurance for occasional travel and satellite locations
Additional Notes
- Occasional overtime, evening, and weekend work may be required
Location
Tennessee, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
4 weeks ago