We are seeking a dedicated and detail-oriented Home Health Intake Specialist to serve as the first point of contact for patients seeking home health services. This role supports a smooth intake process by coordinating patient communication, verifying insurance information, reviewing documentation, and maintaining accurate records in EHR systems.
Key Responsibilities
- Greet patients and caregivers in person or by phone with professionalism and compassion
- Collect and verify patient information, including insurance details, medical history, and current health status using EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Review medical documentation for accuracy, completeness, and HIPAA compliance
- Coordinate with healthcare providers to obtain care plans, clinical notes, and supporting documentation for home health services
- Verify insurance coverage, including Medicare and Medicaid eligibility, and communicate coverage details clearly
- Enter data accurately into EHR systems and maintain detailed records of patient interactions and intake activities
- Schedule appointments and coordinate follow-up visits using medical office management software
- Assist with medical billing processes related to home health services, including CPT and ICD-9/10 coding awareness
- Maintain organized medical records and support health information management protocols
- Perform clerical duties such as filing, 10-key typing, and data entry
Requirements & Qualifications
Qualifications
- Experience in medical administrative support or front desk roles within a healthcare setting, preferably home health or clinic environments
- Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Excellent communication skills and professional phone etiquette; bilingual ability is a plus
- Understanding of Medicare, Medicaid, CPT coding, ICD-9/10 coding, and medical billing procedures
- Knowledge of HIPAA regulations and clinical confidentiality policies
- Proficiency in Microsoft Office Suite and basic computer skills for documentation and data entry
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Strong organizational skills and familiarity with medical terminology and health information management practices
Benefits & Perks
Benefits
- Health insurance
Location
Miami, Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago
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