PsychCare Psychological Services is seeking an experienced Medical Billing & Claims Follow-Up Specialist to join the administrative team.
The primary focus of this role is insurance claims follow-up and resolution. The position centers on investigating unpaid, denied, rejected, and underpaid claims; working with insurance companies; reviewing EOBs and ERAs; correcting claim issues; and following claims through to resolution.
This role is well-suited for someone who enjoys investigating why a claim did not pay, keeps thorough documentation, and takes ownership of unresolved billing issues. General administrative support duties may also be included, especially during on-site workdays, but medical billing and insurance follow-up are the core responsibilities.
- At least 1 year of hands-on medical billing or insurance claims experience
- Experience following up on unpaid or denied insurance claims
- Experience using insurance payer portals
- Experience communicating directly with insurance companies regarding claims
- Ability to read and understand EOBs and ERAs
- Strong computer skills
- Excellent attention to detail
- Strong organizational and follow-through skills
- Ability to maintain clear documentation
- Ability to reliably work on-site in Columbia, Maryland as required
Preferred:
- 2+ years of medical billing, accounts receivable, or claims follow-up experience
- Behavioral health or mental health billing experience
- Experience with Medicare and commercial insurance
- Experience with claim appeals and reconsiderations
- Experience resolving authorization-related denials
- Experience with aging reports and accounts receivable follow-up
- Excel experience, including sorting and filtering
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account
- Paid time off
Location
Maryland, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago