The Accounts Receivable Associate resolves outstanding patient accounts for Ohio Billing's EMS, fire, and ambulance transport clients. The role focuses on insurance claim follow-up, denial investigation, appeals support, and patient outreach to obtain insurance information and resolve unpaid accounts.
The position requires working across multiple software programs, using payer websites and company-approved AI tools, and maintaining accurate documentation while following HIPAA guidelines.
High school diploma or GED.
Knowledge of Medicare, Medicaid, commercial, and HMO insurance.
Familiarity with insurance companies and the accounts receivable process.
Experience working with remittance advice.
Comfort navigating payer websites and learning multiple software programs, including AI tools.
Strong communication, interpersonal, organizational, and follow-up skills.
Analytical skills to evaluate data and make operational decisions.
General office skills, including Microsoft Office and use of printers, scanners, and fax machines.
Ability to multitask in a fast-paced environment.
Dependable, reliable, trustworthy, and punctual.
Preferred:
- Understanding of medical terminology
- 1 year of accounts receivable experience
Company-paid dental and vision insurance
SIMPLE IRA with company match
$25,000 in company-paid life insurance
Additional ancillary insurance options
Work from home after six months
401(k)
Flexible schedule
Paid time off
Location
Ohio, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago