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Insurance Billing/Collection Assistant III (Hybrid)

Washington University in St. Louis

Coordinates and performs professional billing activities related to notify, consent, and good faith estimates in Epic in support of the No Surprise Billing Act (NSBA).

Uses Epic tools such as work queues, reports, and modules/applications to complete billing activities for self-pay services, uninsured patients, and patients with non-contracted plans.

Processes applicable pre-service payments and may assist with out-of-network authorization and single case agreement workflows.

Works directly with the BJC estimate team to provide the professional portion of patient estimates when applicable.

Primarily remote, with onsite attendance required at least once per month.

Requirements & Qualifications
  • High school diploma or equivalent, or a combination of education and/or experience
  • 3 years of billing or insurance experience
  • Preferred: 2 years of post-secondary education
  • Knowledge of medical terminology
  • Strong communication, computer literacy, confidentiality, collections, and telephone skills
  • Ability to train and guide other staff as needed
Benefits & Perks
  • Up to 22 days of vacation
  • 10 recognized holidays and sick time
  • Competitive health insurance with priority appointments and lower copays/coinsurance
  • Free Metro transit U-Pass for eligible employees
  • Defined contribution 403(b) retirement savings plan with university contributions starting at 7%
  • Wellness resources, employee assistance program, and mindfulness programs
  • 4 weeks of caregiver leave
  • Tuition coverage for employees and family members, including dependent undergraduate tuition support

Location

St. Louis, Missouri, US

Employment Type

Full-time

Experience Level

Intermediate Level

Remote work allowed

Yes

Posted

4 weeks ago

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